Product Design:

  1.  Website and all collateral images are for illustration only.
  2.  Thus, cookies and muffins (exterior and interior) and colours may vary slightly from the website images.
  3.  Package components and food items are subject to availability
  4.  However, in the event that any food items or components are unavailable, we will contact the customer and propose possible substitutions for the missing components before proceeding with your purchase(s).
  5.  SLBSG Pte Ltd makes all reasonable efforts to ensure that all descriptions of Products available on the website are as accurate and current as possible. Images, however, are for illustration purposes only and actual products may vary.
  6.  We recommend Products to be kept to suggested storage conditions stated on the website, and that consumption shelf life be observed accordingly. SLBSG Pte Ltd shall not be held liable for Products stored under inappropriate conditions and/ or kept beyond suggested shelf life.
  7.  All our Products may contain traces of nuts, gluten, eggs, dairy and other allergens, even if the description does not specify them as an ingredient. All Products are made in the same environment as products containing allergens, so we cannot guarantee that any Product is free from traces of allergens
    SLBSG Pte Ltd shall not be held liable for any adverse medical conditions and/or allergies arising from consumption of our Products.
  8. Same flavoured cookies are packed in together in a larger packaging. Please inform us via the order note if you want to pack them into smaller packaging. We cannot do any repacking into smaller packaging if the order is already out for delivery. To repack after you have received, please bring the order to our baking facilities where we could do it for you.
  9.  Non-edible items may be used as decorative pieces on our cakes. Please ensure that these non-edible items are removed prior to consumption.
  10.  Our products are not halal certified. However, all ingredients used in our baking facilities are made from halal certified ingredients.
  11. Products may be subject to stock availability. We will take the necessary steps to inform customers should we not be able to fulfil any orders for whatever reason; and offer suggestions for alternative Products.
  12.  SLBSG Pte Ltd makes all reasonable efforts to ensure that all prices shown on the website are updated from time to time.  We reserve the right to change prices and to add, alter, or remove promotional offers from time to time and as necessary